AgriTech ZALicenses & Regulatory Information
This page explains, in general terms, who operates AgriTech ZA, the framework the service works within, where it is and is not offered, and how to obtain our corporate and compliance documentation.
- Documents available on request
- Defined jurisdiction policy
- Written compliance procedures
On this page
- Operating entity
- Regulatory framework
- What this is not
- Requesting documents
- Jurisdictions
- Regulatory contact
- Notes on this page
Which legal entity operates the service
AgriTech ZA is a trading name used by the company that owns and operates this website and the associated client platform.
The operating company is the entity you contract with when you accept our Terms of Use and establish an account. The entity's complete legal designation, its organizational structure, its registration data and the corporate group affiliation are detailed in the client agreement provided during account setup, and are made available upon request via the methods outlined in the "Accessing documentation" section below.
Because corporate structures, registered particulars and service arrangements can change, we deliberately do not restate them as fixed text on a marketing page. The client agreement and the documentation pack we send you are the authoritative source; where this page and those documents differ, the documents prevail.
Group companies and service providers
Certain functions - technology hosting, payment processing, market data, customer identification tools - are carried out by specialist third-party providers under written agreements. The categories of provider we use, and the way your personal data is handled by them, are described in our Privacy Policy. We do not publish provider names on this page.
The regulatory framework we work within
We outline here the nature of responsibilities that regulate the service, rather than identifying regulatory bodies or providing statute citations, which are included in the binding agreements.
- 01
Client identification
Every account is verified before funding, trading or withdrawal, in line with the KYC and AML controls described on our KYC & AML page.
- 02
Financial-crime prevention
Sanctions and risk screening, ongoing transaction monitoring, internal escalation procedures and record retention for the periods required by applicable law.
- 03
Handling of client money
Client balances are recorded separately from the operating funds of the business, and payouts are returned to a verified instrument in the client's own name.
- 04
Fair and clear communication
Expense rates, bid-ask margins and all pertinent charges are displayed in your account and at our fees schedule. We make no guarantee of particular outcomes, and all marketing communications include a danger notice.
- 05
Data protection
Personal information is handled under an established legitimate foundation, kept only for the requisite duration, and safeguarded through authorization protocols and encoding both during transmission and in storage.
- 06
Complaints handling
A written internal complaints procedure with acknowledgement, investigation and a substantive reply within the timeframe stated when your complaint is logged.
Where a jurisdiction mandates more stringent domestic provisions than stated above, the more stringent provision becomes binding for clients domiciled in that location.
What AgriTech ZA is not
Being clear about what we do not do is as important as describing what we do.
| Statement | Position |
|---|---|
| Personal investment advice | Not furnished. Guidance, instructional materials and market perspectives are broad-based and do not consider your individual situation. |
| Tax, legal or accounting advice | Not furnished. Seek advice from an appropriately certified advisor licensed in your location. |
| A bank or a deposit account | Balances are not bank deposits, do not earn a guaranteed rate, and are not covered by any deposit-guarantee scheme. |
| Guaranteed or fixed returns | Never promised. Past performance is not a reliable indicator of future results. |
| Discretionary portfolio management | We do not trade an account on a client's behalf at our own discretion. |
| Execution and account services | ✓ Furnished, contingent on validation, qualification and the applicable published conditions. |
Your funds are exposed to loss. The worth of holdings can decrease and also increase and you could receive less than your original contribution. Review the Risk Notification prior to deciding whether to access the service.
Process for requesting business and regulatory documents
Clients, prospective clients and professional counterparties may request our corporate and compliance documentation. We provide it on request rather than publishing it openly.
What can be requested
- Verification of the service provider and its organizational details.
- The current account agreement and the applicable fee schedule for your account.
- A summary of our AML and client-identification procedures.
- The procedure for handling complaints and how concerns are addressed at higher levels.
- Privacy particulars relating to information about you personally.
How to make the request
- 01
Write to us
Use the contact route on our contact page. Put "Regulatory documentation request" in the subject line.
- 02
Identify yourself
State whether you are an existing client (and give the email address on the account) or a prospective client, and which documents you need.
- 03
Receive the pack
Inquiries are handled within the window specified when your inquiry is confirmed. Certain records may be delivered in partial form when they comprise restricted proprietary content.
Documents are sent to the verified contact details on file. We cannot send account-specific documentation to a third party without your written authorisation.
Jurisdictions served and excluded
The service is made accessible only where we are authorized to make it accessible. Eligibility is determined at signup depending on your location of residence, and this can be modified.
Where the service is offered
Accounts may be opened by residents of the countries listed as eligible in the registration flow of your account. If your country appears in that list and you pass verification, you can proceed. If it does not appear, the service is not available to you.
Where the service is not offered
- Countries and territories subject to applicable international sanctions or embargoes.
- Jurisdictions where offering this type of service to retail clients requires a local authorisation we do not hold.
- Jurisdictions classified as elevated risk for criminal monetary activity in accordance with relevant statutes.
- Any territory we have chosen to exclude for internal risk reasons.
No solicitation
Nothing on this website is directed at, or intended for distribution to or use by, any person in a jurisdiction where such distribution or use would be contrary to local law. Accessing this site from an excluded jurisdiction does not create a right to use the service. If you move to an excluded jurisdiction while holding an account, tell us - the account may need to be restricted or closed and any balance returned to you.
Regulatory and compliance questions
Inquiries regarding our licensing status, our adherence standards, or an issue requiring escalation should be directed to the compliance contact rather than regular customer service.
How do I raise a compliance question?
Send it through the contact page and note it as "Compliance". Supply the registered account email if you maintain an active account, and outline the matter in one or two phrases.
How do I make a formal complaint?
Use the same route and mark the message "Complaint". You will receive an acknowledgement, a reference and an indication of the timeframe for a substantive reply. If the outcome does not resolve the matter, the reply will explain the further escalation options available to you.
How do I flag unlawful conduct or misappropriation of our trademark?
Use the report abuse page. Impersonation of AgriTech ZA in messages, adverts or cloned sites should be reported there so we can act on it.
Are institutional or press enquiries handled here?
Yes - send them through the contact page with a clear subject line and they will be routed to the right team.
Notes on this page
- This material is instructional. It is not incorporated into any agreement and does not substitute for the client agreement.
- Any amounts, limits or processing times mentioned across this site are indicative; the figures published in your account govern.
- The content of this page is reviewed periodically; the version published here is the current one.
- Read alongside the Terms of Use, the Risk Disclosure, the Privacy Policy and the KYC & AML Policy.
Need something in writing?
If you are carrying out due diligence on AgriTech ZA, ask us directly. We would rather send you the actual documents than have you rely on a summary.
Request the compliance pack
Corporate particulars, client agreement, AML summary and complaints procedure.
- Subject line: "Regulatory documentation request".
- Dispatched to the confirmed recipient addresses recorded in your profile.
Ready to put your first R4,100 to work?
Open your account in minutes, fund it from the minimum deposit, and start tracking real progress with your analyst from day one, no experience required.